What do trick or treaters and your sales people have in common?

What do trick or treaters and your sales people have in common? Trick or Treaters and your sales people are more similar than you think. In fact, there are 3 things that your team and trick or treaters MUST have in common. Trick or treators are VERY successful. Think about it. They are the most successful door-to-door sales people of … Read More

You’re Not Crazy – There Is Something That You Were Never Taught

One thing that store owners get frustrated with is feeling like retail should be a little easier. And you are not crazy….it is easier for some store owners. They learned something you might not have…yet! There is something that you were never taught. I learned it the hard way. When my sister and I opened our store, we were wildly … Read More

Don’t Ignore Turn (I know YOU don’t!) Part 2

Be sure to read Part 1, So Much Profit Hidden in this One Word, first and then come back here!   Another true story about why you Don’t Ignore Turn In June I met with a client who was frustrated by his lack of cash flow. We identified one of the problems: His turn was too low. By digging deeper, we … Read More

So Much Profit Hidden In This One Word

There Is So Much Profit Hidden In This One Word. The following is a true story. The names have been changed to protect the innocent idiot. Pat owned a toy and children’s clothing store. After a great year in which she was up about $42,000 from the previous year while maintaining the same expense structure, Pat was looking forward to … Read More

Thrillers, Fillers and Spillers.

Thrillers, Fillers and Spillers. Ideas To Reduce Markdowns That Deserve Your Undivided Attention – Right Now Before Your Sales Start! Gardening really isn’t my thing.  How about you?  Don’t get me wrong, I LOVE being surrounded by the beauty that flowers provide. You also know that I love numbers and processes.  I was ecstatic to learn that there was a … Read More

Got Some Lazy Items In Your Store?

Jean said – “Your Killer Clearance Sale has worked like magic for us! My team loves it. We have moved so much inventory and made lots of money from it.” “That’s great Jean. I am so happy to hear that!” I replied. “But Cathy I have another problem. What can I do RIGHT NOW about merchandise that has already run … Read More

Merchandising Your Point of Sale Area…To Make You Money

By Nicole Rehyle Have you ever thought about those valuable minutes when a customer is standing in front of you ready to make a purchase? There are many ways to view this scenario. You can be grateful, happy and excited that you are making a sale. Who doesn’t like that? But you can also still be in “sales” mode without … Read More

The First 3 Things You Should Pay in 2016?

The start of a new year is filled with hope and promise, right? Like you, I am very visual. The new year reminds me of a bright shiny new penny or a beautiful pristine landscape covered in snow. There is one thing that you have to pay to keep your hope alive for increased profits for 2016. You have to … Read More

Top 9 Retail Things Rodeo Dr. Taught Me

The mecca of retail is Rodeo Drive in Beverly Hills. Every brand name wants to be on that street. Every retailer dreams of it. We brought our clients to learn and experience it. We are always challenging them to think bigger. In order to think bigger – you have to experience bigger! Our visit was a fascinating journey of joy … Read More