The Holiday Season is every retailer’s dream and nightmare. When I owned my boutique, I used to joke that I wished Jesus had a brother so we could do it all two times a year instead of one. At the same time, the holiday season caused a lot of stress for my team and me, I REALLY wanted to make … Read More
Our Manifesto. Do you have one?
More powerful than a mission statement. This is what we believe. This is who we are. This is what we do. What do you believe? Who are you? What do you really do? You are part of a revolution. You know who you are impacting. Write it down. Share it! Here is Our Manifesto. Do you have one?
Now is a terrible time to be in retail
Now is a terrible time to be in retail. More than 2,800 retail stores have closed this year through mid-April. That is more closings than during the entire year of 2016. At this year’s rate, more stores could close in 2017 than during the recession of 2008. And the future doesn’t look much brighter. The Bubble Has Burst “Our industry, … Read More
Keep Customers Loyal… & Make More Money
By Nicole Rehyle Cathy here, I really like Nicole’s point in #3. What do you think? Let us know on Facebook!!! So often, retailers are worried about getting new customers that they forget to care about their existing customers. This type of mentality can lead to a lack of customer retention – and possibly even worse, a bad reputation. The … Read More
I don’t want to be known as an “always on sale’s store!”
I don’t want to be known as an “always on sale” store! This is an actual story about the most recent client to ask this question…..names have been changed to protect the innocent! “I had a great bag made with my logo on it. My idea is to give it away as a gift with purchase on Earth Day … Read More
