Don’t Miss the Pieces of GOLD at your Next Trade Show

It’s trade show time.  ☺ You come back from trade shows with so much NEW…new lines, new items, new ideas and new enthusiasm.  Right? Imagine today is your first day back at work.  You are pumped up! As you pull up to your store you are thinking, “Just wait until my team hears about all the great new items I … Read More

Officer Joe tells us What every Shoplifter does NOT want us to know.

What every Shoplifter DOES NOT want you to know! Great call with Officer Joe –lots of “ you should always” and “you should never”s and how to stay safe! Thieves don’t want to be recognized. Officer Joe suggests: -Say hello to everyone who comes in the shop. How to discourage shoplifters? Use signage on your front door and around the … Read More

10 Top Tactics to Manage Your Cash Flow Better

After having been in retail for over 30 years, there are proven tactics that work well in keeping your finances and operations going smoothly. Each one is tried and true. Most come from mistakes that I have made that I don’t want you to make. There is such value in getting an outside perspective on your own business. It’s why … Read More

Three tips from Chance The Rapper!

Do you know Chance the Rapper? In case you don’t… Chance the Rapper, whose real name is Chancellor Johnathan Bennett, has become one of the biggest breakout stars these past couple of years, claiming his fame in such a unique and unorthodox way. All of his music is free and he has avoided major labels that wanted to sign him. … Read More

Amazon Prime Day

Yay!! It’s Almost Amazon Prime Day! Why should you care? It is a great opportunity to develop goodwill with your customers. Don’t miss the chance to take advantage of the cultural fanfare there will be about it. What is it really?  On Monday July 15th and Tuesday July 16th, Amazon is celebrating their own holiday. According to the company, Prime … Read More

Why I Love a Bad Employee

The beauty of having bad employees is that it points out a problem. Right?  When you see a problem, you have 2 options.  Whine about it or address it. As I always say, there are only 2 kinds of retailers – whiners and winners. You are a winner…so let’s address the problem, shall we? The root of the problem is … Read More

Increase Your Sales Right Now

This is an actual conversation that I had with a retailer… “Cathy, my business stinks. What can I do?” “I would love to help you. Send me some information so that I can see what strategy you should take to explode your profits. In the meantime, can I give you one REVENUE-BUILDING-GUARANTEED tip?” “Please anything, I will do anything! The … Read More

7 Reasons Why Team Meetings Are a Waste of Time

Just last week, I had a retailer tell me that staff meetings were a waste of time. I was shocked. I have heard many excuses why retailers don’t do them – but never heard anyone say that they weren’t worth doing at all. I asked why they thought so… and all the reasons were spewed out! Some were valid and … Read More