Every retailer knows the thrill of making a sale, but what if you could turn that one-time shopper into a lifelong customer? Cathy chats with Josh Orr, founder of Capital Commerce, to reveal the #1 tip that can grow your the lifetime customer value by 30%. If you’re ready to boost customer loyalty and maximize profits, keep reading, watch or … Read More
Build a Team That Gets Your Vision
Have you ever felt like your team is just going through the motions instead of actively contributing to your business goals? When you build a team that aligns with your vision your business transforms into a thriving, collaborative powerhouse. Let’s explore why sharing your vision is essential, the power of delegation, and how empowering your team can create a stronger, … Read More
Want More Sales On Your Next Live? Master QVC-Style Selling
If your live videos are getting views but not converting into sales, you’re not alone. Many retailers struggle to bridge the gap between engagement and revenue. The good news? You can change that with QVC-style selling – a proven method that creates emotional connections, urgency, and exclusivity to drive sales. Let’s break down the secrets behind QVC-style selling and how … Read More
Stay Ahead of Retail Cash Flow Challenges: Strategies for Success
Managing cash flow is one of the biggest challenges retailers face. It’s not just about how much money is coming in—it’s about making sure it’s there when you need it. Because let’s be real: unexpected expenses will pop up, slow seasons will happen, and if you’re not prepared, it can feel like you’re constantly playing catch-up. But here’s the good … Read More
Surprising Inventory Insights from a Multi-Million Dollar Retailer
Have you ever asked yourself, “If I buy more inventory, won’t I sell more?” Today, we’re unpacking this myth with inventory insights from Alana Turner, the owner of Poopsies, a thriving multi-million-dollar retail store in Galena, Illinois. Spoiler alert: Less inventory can lead to more sales! Listen to the episode here: Or watch the video here: From College Job to … Read More