And the Retailer of the Year Award goes to… YOU!

I’m sure it comes as no surprise to retailers that PIVOT received an honorable mention in’s People’s Choice Word of the Year 2020 (the top spot was claimed by “Unprecedented”). And boy did you pivot. You SLAYED the pivot. You earned that badge – wear it with pride!  But pivot simply doesn’t do justice to your achievements this past … Read More

The top 3 retail success secrets of HoHoHo

What! HoHoHo has a secret translation? We can all picture Santa Claus leaning back with hands on his belly while saying “hohoho”! It is part of his joyful and laughter-rich image.  Fun fact: “Hohoho” is an onomatopoeia, which is a word that sounds like what it means. It is a deep and happy sound. In the 1970 Christmas cartoon movie, … Read More

How to sell a dud without a discount

Your day is just starting. Unlocking the door you walk into your dark, quiet store. So used to your morning opening routine are you, that you don’t even have to think about what you are doing. You put your things in the back room, turn on the computer, put your float in the cash register, turn on the lights… And … Read More

How to improve your Items per Sale when traffic is down

There is something important I want you to know: YOU are NOT powerless! It’s so very easy (I know, I’ve been there) to feel defeated when traffic is down, and your sales are suffering because of it. It’s easy to blame this outside force – the weather, the economy, the pandemic… BUT you have more control than you might think. … Read More

What happens when you set a sales goal?

Do you set a sales goal every month, which corresponds to your overall sales goal for the year? If your answer is “sometimes”, you are not alone. It’s an important step that a lot of retailers miss (or skip) because they get too busy. OR they think because creating a sales goal is “guesswork”, it doesn’t really matter if they … Read More

How to motivate your team for holiday success

We talk a lot about the importance of navigating the holiday season as a small business owner, to avoid stress and burnout (get our free guide to No More Holidaze here!) This is especially important if you are a team of one.  And what if you do have a team? How can you best support them through the busy holiday … Read More

No More Holidaze – A Retailer’s Guide to Happy Holidays

Would you like to spend this holiday season relaxed, present with your loved ones and enjoying every holiday pleasure you desire? As an independent retailer, you might think that you are destined to spend the holidays exhausted, sacrificing yourself in order to keep your store hopping. Scurrying through the holidays in a Holidaze. I’m here to tell you: That simply … Read More

This World Needs You: A November Challenge

As an independent retailer, you are an integral part of a HUGE patchwork that ties your community together. On a larger scale, you are a cornerstone of our greater society. That is why we are declaring November the month of GRATITUDE!And here is why you should declare it with us! This world NEEDS you. Yes YOU! Your shop is a … Read More

How to TRULY Experience the Magic of the Holidays

Here at RETAILMavens we are BIG on Manifestos! We teach all our private clients how to write a manifesto for their business, and every year we encourage all retailers to write a HOLIDAY manifesto: manifesto nounman·​i·​fes·​to | \ ˌma-nə-ˈfe-(ˌ)stō  \plural manifestos or manifestoesDefinition of manifesto: a written statement declaring publicly the intentions, motives, or views of its issuer Why is … Read More

GO BIG or GO HOME – The Holiday Edition

I have talked about using the strategy of going BIG or going home in retail many times before, but I wanted to clarify why it is such an important strategy for retailers to use during the holiday season. Especially in a year of such uncertainty (a pandemic and an election in the same year)! So how do we put our … Read More