A Tale of Two Stores, Crazy Missed Opportunities and Lost Profits

There is an art and a science to retail. A key part of the science is managing the inventory well so that the investment that you have in your single biggest asset is maximized. As founder of Management One (which is the inventory planning tool that I use), Marc Weiss spends a great deal of time analyzing data. He shared … Read More

Employee Issues? Learn To Hire Well

The beauty of having ‘sucky’ employees is that it points out a problem. Right? When you see a problem, you have 2 options. Whine about it or address it. As I always say, there are only 2 kinds of retailers – whiners and winners. You are a winner…so let’s address the problem, shall we? The root of the problem is … Read More

How do I Deal with Donation Requests

How do I Deal with Donation Requests

Do you get inundated with donation requests? Store owners are so often faced with the donation dilemma. The definition of the word ‘dilemma’ is a situation in which somebody must choose one of two or more unsatisfactory alternatives. That describes EXACTLY how we retailers feel when a customer comes up to the counter with a piece of paper in their … Read More

People Are Out…and NOT In Your Store

All my conversations with my private clients have been about what to do about sales this month. I thought that you might benefit from this too. You MUST know what your monthly goal is to begin with! There is still more than a week left. It isn’t over. Commit to taking action Set up a way to communicate with your … Read More

Fun and Games!

Are you feeling the pressure? When you are in the midst of a big month before a holiday like we are now, it can start to feel pretty tense. Let me share with you some strategies that my private clients use in times like this to make sure that they reach their sales goals. You know that you have to … Read More