You all asked such great questions after the “Avoid A Holidaze” webinar I decided to answer some more here. There were some from last year that I included because they were good! Thanks so much for joining us. It means the world to me to be able to support you– and it was fun to give out those prizes! How … Read More
Are You Susie or Clare: A Retail Riddle.
Watch the short video below to see if you can solve the retail riddle. We are insanely proud of it. Why? Because tons of you are making this mistake. And stuck in a “Broke Mindset”. Let us know what you think on www.facebook.com/retailmavens. Are You Susie or Clare: A Retail Riddle.
A Cub Can Be A Great Leader
It was amazing and unbelievable. They are very young – the youngest club. They are the oldest team in the sport to have gone without a World Series Championship. Their fan culture is all built around “Next Year”. They are a team that no one expected to be a contender for at least a couple more years. Yet here they … Read More
The Single Best Customer Relationship Tip
I know. I know. I have told you about this before. But you are still not doing it, are you? One of our executive coaches for the Profit Club was a client for years. Michael heard me telling him to do this exact thing many times. He resisted it. Like you are. So, all the Profit Club members get unlimited … Read More
My team is making me crazy…
Dear Cathy, Do you allow other employees to do markdowns (or be in charge of them and make them)? How do you handle delegating that job (one specific employee)? Also, is it okay (wise, smart…..not sure of the right word to use here) to make a rule that NO MARKDOWNS are to be taken without my approval? Any reason this … Read More