How Retailers Beat Online Competition with Story & Experience

brick and mortar, retail competition, customer experience, storytelling, community engagement, inventory management, sales strategies, retail marketing, customer relationships

Retailers, I know how frustrating it feels when a customer comes in, falls in love with something in your store, and then says, “Oh… I saw this online for less.” Ouch. I used to think that meant brick-and-mortar retailers like us didn’t stand a chance against the giants of online retail competition. But here’s the truth: we’re not in a … Read More

Media That Moves Merch: PR Tactics for Store Owners

pr strategies, Organic, SEO, gift guides, affiliate marketing, small business, growth, seasonal, digital marketing tools, content creation, pr, public relation

Small Business PR Tactics That Actually Work (Even Without a Big Budget) I’ll be honest with you, for years, I thought PR tactics were only for the “big guys” with massive marketing budgets. You know, the brands splashed across glossy magazines or featured on morning shows. I figured small retailers like us couldn’t pitch local media, build relationships with journalists, … Read More

Breaking the Cycle: How to Stop Buying Yourself Broke

retail, inventory management, profit, business strategy, Inventory cycle, breaking free, profit first, sales strategy

Have you ever felt like you’re buying inventory… selling it… then buying more… and somehow, you’re not actually getting ahead? breaking the Cycle starts here. Friend, I’ve been there. You’re not imagining it, and you’re definitely not alone. A smart retailer named Amanda asked a question in our Richer Retailer Facebook group that hit me right in the heart. She … Read More

Why Won’t My Team Just Do What I Ask?!

Have you ever found yourself thinking, “My team is great… but I’ve told them a hundred times, why don’t they get it? Why won’t they just do what I ask?!” Oh my gosh, if I had a dollar for every time I’ve felt that way, I’d have a drawer full of cash and a lot fewer gray hairs. One of … Read More

Done Beats Perfect: State of Retail | August 2025

Retail Trends, Consumer Spending, Profit Margins, Experiential Retail, Community Engagement, Economic Shifts, Sustainability, Customer Relationships, Strategic Leadership, Retail Innovation, In-store Experiences, Retail Strategy, Smarter, Lead Harder, Summer, retail

State of Retail: August 2025 There’s something about August. Maybe it’s the back-to-school buzz, or the “let’s do it all before summer ends” rush. One minute you feel calm and collected, the next you’re scrambling. Sound familiar? here’s the State of Retail for you.  But here’s your reminder: you’re not here to hustle harder. You’re here to lead smarter. This … Read More