Retailers Who Ask Questions Make More Sales

retail, independent retailers, customer experience, experiential retail, leadership, growth mindset, AI, technology, media influence, data insights, navigating, landscape, Questions, sales

You don’t have to know it all. You just need to know who to ask and to have more sales. If you’ve ever found yourself staring at a spreadsheet or stuck in the weeds of retail decisions thinking, “I have no idea what I’m doing,” you’re not alone. And guess what? That’s not a weakness. That’s actually the beginning of … Read More

The #1 Tip to Grow Lifetime Customer Value

lifetime customer value

Every retailer knows the thrill of making a sale, but what if you could turn that one-time shopper into a lifelong customer? Cathy chats with Josh Orr, founder of Capital Commerce, to reveal the #1 tip that can grow your the lifetime customer value by 30%. If you’re ready to boost customer loyalty and maximize profits, keep reading, watch or … Read More

A New Retail Income Stream to Eradicate the J-Months

New income stream

Have you ever noticed how January, June, and July those pesky “J-months” always seem to drag down sales? It’s a retail problem many of us face, but don’t worry, there’s a way to turn those slow months into profitable ones. Let’s make these months your best yet. Let’s learn how to sluggish sales and boost your income by transforming your … Read More

Top 5 Tips for Selling While Closed: Freshen Up Your Store Without Losing Business

selling while closed

Closing your store for a makeover might seem like a daunting task, especially when you’re worried about losing business. But what if I told you that you can turn this temporary closure into a golden opportunity if you’re focused on selling while closed? By strategically planning your closure and leveraging online platforms, you can keep your sales up and even … Read More

Retail Systems for Growth – Where to Start?

What is the #1 indicator of consistent growth? Retail systems! You can not build on a shaky foundation and you can’t grow your retail store without systems and processes that will support that growth. This question came in through our retail community recently: “I now have one year under my belt, but I’m flying by the seat of my pants! … Read More