How Retailers Beat Online Competition with Story & Experience

brick and mortar, retail competition, customer experience, storytelling, community engagement, inventory management, sales strategies, retail marketing, customer relationships

Retailers, I know how frustrating it feels when a customer comes in, falls in love with something in your store, and then says, “Oh… I saw this online for less.” Ouch. I used to think that meant brick-and-mortar retailers like us didn’t stand a chance against the giants of online retail competition. But here’s the truth: we’re not in a … Read More

Done Beats Perfect: State of Retail | August 2025

Retail Trends, Consumer Spending, Profit Margins, Experiential Retail, Community Engagement, Economic Shifts, Sustainability, Customer Relationships, Strategic Leadership, Retail Innovation, In-store Experiences, Retail Strategy, Smarter, Lead Harder, Summer, retail

State of Retail: August 2025 There’s something about August. Maybe it’s the back-to-school buzz, or the “let’s do it all before summer ends” rush. One minute you feel calm and collected, the next you’re scrambling. Sound familiar? here’s the State of Retail for you.  But here’s your reminder: you’re not here to hustle harder. You’re here to lead smarter. This … Read More