Which Retail Action has the Biggest Impact?

Bonnie recently asked in our retail community: Which retail action has the biggest impact? As a retail store owner, it’s easy to get caught up in the day-to-day hustle — helping customers, stocking shelves, managing the register. But if you want to see real growth and sustainability in your business, it’s essential to step back and work on your store, … Read More

Store Owners: Feel Like You Never Do Enough?

Store owners: do you feel like you never do enough?

Store owners: Do you feel like you never do enough? Like you’re doing everything in your store – and yet it’s like you can never do enough? This is for you! This question came through in our retail community recently: I’m struggling with delegating tasks to employees, making profit goals, and constantly feeling like I never do enough If you … Read More

My staff is making me crazy…

A Q&A for Today! Dear Cathy, Do you allow other employees to do markdowns (or be in charge of them and make them)?  How do you handle delegating that job (one specific employee)? Also, is it okay (wise, smart…..not sure of the right word to use here) to make a rule that NO MARKDOWNS are to be taken without my … Read More

Delegation: The Secret ALL Successful Retailers Use

Let me share a big secret with you that all successful retailers know: If you want to have an ideal business, work less and make a whole lot more, I can assure you that you CANNOT do it by yourself. You must delegate! How do I know this? Because for years, I tried! For years, I told myself that no … Read More