Every retailer knows the thrill of making a sale, but what if you could turn that one-time shopper into a lifelong customer? Cathy chats with Josh Orr, founder of Capital Commerce, to reveal the #1 tip that can grow your the lifetime customer value by 30%. If you’re ready to boost customer loyalty and maximize profits, keep reading, watch or … Read More
Want More Sales On Your Next Live? Master QVC-Style Selling
If your live videos are getting views but not converting into sales, you’re not alone. Many retailers struggle to bridge the gap between engagement and revenue. The good news? You can change that with QVC-style selling – a proven method that creates emotional connections, urgency, and exclusivity to drive sales. Let’s break down the secrets behind QVC-style selling and how … Read More
Initial Markup: The #1 Step to Take to Increase Your Profits
If you’re looking to boost your profits (and who isn’t?), there’s one magical number you absolutely need to master: Initial Markup (IMU). Initial Markup is a game-changer. It’s the not-so-secret ingredient to running a successful, profitable store. And I know—it might sound boring or complicated. But trust me, once you get a handle on it, you’ll see how empowering it … Read More
Retail Systems for Growth – Where to Start?
What is the #1 indicator of consistent growth? Retail systems! You can not build on a shaky foundation and you can’t grow your retail store without systems and processes that will support that growth. This question came in through our retail community recently: “I now have one year under my belt, but I’m flying by the seat of my pants! … Read More
How to Keep Inventory Looking Fresh for More Sales
Keeping inventory looking fresh is essential for attracting and retaining customers, as it creates a visually appealing and dynamic shopping experience. Here are my top 10 strategies to achieve this in your store: #1: Regular Merchandising Updates Rotate your inventory frequently to showcase new arrivals, seasonal items, or trending products. This keeps the displays visually interesting and encourages customers to … Read More