Should You Buy From That Vendor Again? How To Know For Sure!

As an indie retailer, doesn’t it seem like you are always buying? I get asked so often, “How do I know for certain how a vendor is performing for me?” It is easier than you think to measure vendor performance. There are 5 steps to take. They can make all the difference. Every time I have clients do this exercise, … Read More

12 Days of Christmas – Day 12

Welcome to Day 12 of the 12 Days of Christmas! This is it!  You must release your inner Grinch………….and give the best gift ever. By following the steps in the video you will be providing the best customer service EVER!  You can really make a difference in a person’s life today. Simple.  Basic.  Powerful. Watch the video and let me … Read More