How Retailers Beat Online Competition with Story & Experience

brick and mortar, retail competition, customer experience, storytelling, community engagement, inventory management, sales strategies, retail marketing, customer relationships

Retailers, I know how frustrating it feels when a customer comes in, falls in love with something in your store, and then says, “Oh… I saw this online for less.” Ouch. I used to think that meant brick-and-mortar retailers like us didn’t stand a chance against the giants of online retail competition. But here’s the truth: we’re not in a … Read More

Your Products Have a Story, Share It and Make Sure the World Knows

positive affirmations, Notes to Self, storytelling, giving back, sock, words, self-compassion, business, transformation, customer connection, connection, retail business, transforming

Have you ever wondered how something as simple as a sock could transform your business and someone’s life? Because products have a story and that story can make all the difference. At first glance, it sounds almost too simple, right? But stick with me, because that’s exactly what happened when I met Laura Schmidt, founder of Notes to Self. Her … Read More

From Imposter Syndrome to Confidence – A Leadership Secret

leadership, self-awareness, obstacles, imposter syndrome, self-care, communication, accountability, empathy, personal growth, coaching

Imposter Syndrome: A Sign You’re Ready to Grow I’ve worked with thousands of store owners, and the truth is, leadership challenges often start from within, often fueled by imposter syndrome. We second-guess ourselves. We power through burnout. And deep down, we wonder if we’re really cut out for this. That’s why I couldn’t wait to sit down with Sherry Winn, … Read More

How Profit First Transforms Retail Stores

markup, pricing strategy, profit, IMU, profit killer, gut, costing, psychology, sales, anchor pricing

“I’ve come to believe that  transformation is the most powerful force in business . That’s the power of transformation, and it’s why this episode of The Richer Retailer that transforms retail stores is so special.” Watch the full episode in YouTube now! I had the absolute honor of sitting down with my dear friend, Liz Szporn a Profit First coach, … Read More

Health, Wealth & Happiness: The 3 Pillars of a Richer Retailer with Pat Mussieux

Richer Retailer

Owning a store can take everything out of you. You’re juggling inventory, staff, customers, and cash flow… and somewhere along the way, you forget you. That is not the life of a Richer Retailer. In this episode of the Richer Retailer podcast I sit down with internationally acclaimed speaker and business coach Pat Mussieux, who shares how she transformed her life … Read More