Q&A Time

You all asked such great questions after the “Avoid A Holidaze” webinar I decided to answer some more here. Thanks so much for joining us. It means the world to me to be able to support you– and it was fun to give out those prizes! How do we differentiate between Small Business Saturday and Black Friday? Sue from Illinois … Read More

The Storm. The Election: Where’s the focus? Where’s your focus?

The Storm. The Election: Where’s the focus? Where’s your focus? As Hurricane Matthew came closer and closer to the eastern shores of the United States, I couldn’t stop watching. I knew many people in the way of the storm. We didn’t know what would happen or where it would hit. It was so scary. Suddenly it occurred to me that … Read More

You’re Not Crazy – There Is Something That You Were Never Taught

One thing that store owners get frustrated with is feeling like retail should be a little easier. And you are not crazy….it is easier for some store owners. They learned something you might not have…yet! There is something that you were never taught. I learned it the hard way. When my sister and I opened our store, we were wildly … Read More

Feeling a Bit Overwhelmed?

I just heard this from a client who was at our Retail Profit Revolution. She said “You promised I’d come home with tons of ideas to make my store life more profitable and fun. And I did. But there is so much to do and I stepped back into all these messes back at the store.” To be honest, I … Read More

FYI – Recap Forms

When we work with our clients, we have a form that they send back immediately after the appointment. We call it a recap form because they recap the action steps that they will take and what we committed to do for them. I got a recap form from a client the other day – and it contains a great reminder … Read More