These days many retailers fear that all of their efforts are in vain because Amazon is going to overtake the world. A client and I were reviewing her results for the last year – she was up 30%! So exciting, right? I’ll admit that I was feeling pretty sure of what her answer would be when I asked the question, … Read More
A Tale of Two Stores, Crazy Missed Opportunities and Lost Profits
There is an art and a science to retail. A key part of the science is managing the inventory well so that the investment that you have in your single biggest asset is maximized. As founder of Management One (which is the inventory planning tool that I use), Marc Weiss spends a great deal of time analyzing data. He shared … Read More
Employee Issues? Learn To Hire Well
The beauty of having ‘sucky’ employees is that it points out a problem. Right? When you see a problem, you have 2 options. Whine about it or address it. As I always say, there are only 2 kinds of retailers – whiners and winners. You are a winner…so let’s address the problem, shall we? The root of the problem is … Read More
How do I Deal with Donation Requests
Do you get inundated with donation requests? Store owners are so often faced with the donation dilemma. The definition of the word ‘dilemma’ is a situation in which somebody must choose one of two or more unsatisfactory alternatives. That describes EXACTLY how we retailers feel when a customer comes up to the counter with a piece of paper in their … Read More
People Are Out…and NOT In Your Store
All my conversations with my private clients have been about what to do about sales this month. I thought that you might benefit from this too. You MUST know what your monthly goal is to begin with! There is still more than a week left. It isn’t over. Commit to taking action Set up a way to communicate with your … Read More