How Not To Lead Your Team

When we start working with clients, big changes happen. They completely change the way they look at their inventory. It becomes clear that EVERY buying decision is a decision of investment. We specifically show them how to balance inventory they own. This makes sure that they have exactly the right amount of inventory in the right areas (or classes) of … Read More

You MUST Ignore Your Best Customers Now

What I know for certain is that there are 3 different customers that shop in your store. A. B. C. You have to treat them differently at different times of the year. The ‘A’ customer is your best customer. They represent the 20% of your customers that generate 80% of your sales. Check it out. It happens every single time. … Read More

Is Your Inventory Count Off?

It is that time of  year…no, I’m not talking about the holidays!  If you are in retail, you know that ringing in the New Year also means it is physical inventory time. The number one thing to do before inventory starts is to talk to your staff about how important it is to get an accurate number.  Explain to them … Read More

Pressure…Pressure…Need Any More?

Yes. You do. Don’t run away. Don’t tune out. I can hear you screaming (and swearing!) at me now. This is the truth. You have more to do in the month of December than you can hardly get done. Your to-do list is a mile long – and that is on an easy day. Then add in your personal to … Read More