You all asked such great questions after the “Avoid A Holidaze” webinar I decided to answer some more here. There were some from last year that I included because they were good! Thanks so much for joining us. It means the world to me to be able to support you– and it was fun to give out those prizes! How … Read More
My team is making me crazy…
Dear Cathy, Do you allow other employees to do markdowns (or be in charge of them and make them)? How do you handle delegating that job (one specific employee)? Also, is it okay (wise, smart…..not sure of the right word to use here) to make a rule that NO MARKDOWNS are to be taken without my approval? Any reason this … Read More
How Not To Lead Your Team
When we start working with clients, big changes happen. They completely change the way they look at their inventory. It becomes clear that EVERY buying decision is a decision of investment. We specifically show them how to balance inventory they own. This makes sure that they have exactly the right amount of inventory in the right areas (or classes) of … Read More
Do This BEFORE You Go To Your Next Trade Show – Or Stay Home
It is trade show time again. It’s time to start placing orders for the next season. It is a time filled with hope and possibility. Buying is the reason you opened your store in the first place, right? There is one thing that you must do before you go. In fact, if you don’t do it – you shouldn’t waste … Read More
You MUST Ignore Your Best Customers Now
What I know for certain is that there are 3 different customers that shop in your store. A. B. C. You have to treat them differently at different times of the year. The ‘A’ customer is your best customer. They represent the 20% of your customers that generate 80% of your sales. Check it out. It happens every single time. … Read More
