I just heard this from a client who was at our Retail Profit Revolution. She said “You promised I’d come home with tons of ideas to make my store life more profitable and fun. And I did. But there is so much to do and I stepped back into all these messes back at the store.” To be honest, I … Read More
FYI – Recap Forms
When we work with our clients, we have a form that they send back immediately after the appointment. We call it a recap form because they recap the action steps that they will take and what we committed to do for them. I got a recap form from a client the other day – and it contains a great reminder … Read More
Good vs Great Retailer – 7 Ways To Tell The Difference
What differentiates a Great retailer from a good one? There are 7 Traits to Differentiate Great vs Good Retailers. I think about this often as I work with retailers to help them be the best that they can be – both in the store and in their life. It all comes down 7 simple traits. The best news about it … Read More
Don’t Ignore Turn (I know YOU don’t!) Part 2
Be sure to read Part 1, So Much Profit Hidden in this One Word, first and then come back here! Another true story about why you Don’t Ignore Turn In June I met with a client who was frustrated by his lack of cash flow. We identified one of the problems: His turn was too low. By digging deeper, we … Read More
So Much Profit Hidden In This One Word
There Is So Much Profit Hidden In This One Word. The following is a true story. The names have been changed to protect the innocent idiot. Pat owned a toy and children’s clothing store. After a great year in which she was up about $42,000 from the previous year while maintaining the same expense structure, Pat was looking forward to … Read More