The secret to having a supportive team is hiring well. In all my experience with hiring retail employees, I narrowed it down to 5 steps to hiring well. I actually always loved a bad employee. Why? Because the beauty of having bad employees is that it points out a problem, right? And when you see a problem, you have 2 … Read More
Why You Should Hire Like a Turtle & Fire Like a Rabbit
Turtles are slow, unhurried. They take their time. When you are hiring a new team member, it’s so important that you move slowly and deliberately. To clarify, I don’t mean you should procrastinate or drag out the hiring process. What I mean by slow is being intentional, thorough and knowing what you want, and what you need. Hire Slow Use … Read More
Why You Should Hop Off the Fence
Decision fatigue is a very real thing and you might not even be aware that you suffer from it. It manifests as mental exhaustion, procrastination, avoidance – the inability to make smart, productive choices. And that’s such a terrible way to live. When you think about how many decisions we are faced with every day, it’s no wonder it happens … Read More
Why You Should Commit to Your Markdowns
If you have followed me for a while, you might have heard me tell the story of the Christmas Vase. It’s a story about a client who had a beautiful vase that just wouldn’t sell. So she moved it to the window. It still didn’t sell. She marked it down 20%, and when it still didn’t sell she marked it … Read More
Get Out of a Sales Slump
Are you in a sales slump? No doubt you’ve spent the extra time cleaning up and re-merchandising your store, thinking that eventually your sales will pick back up, right? Except they don’t. Your sales are down and your store is full of great in-season merchandise. Your knee jerk reaction might be to throw a sale. Because a good sale will … Read More